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Shipping & Returns

Shipping Policy
Shipping Policy

We hope that you will be pleased with your purchase. However, should you wish to return anything bought from Amy Tierney Hairdressing, we will happily refund any unwanted goods returned within 14 days from the date of delivery. All unwanted goods must be returned in an unused, as new condition with the original packaging along with a completed returns form.  We will refund the monetary value of the goods returned to us, at the price you purchased them less the true cost to us for shipping the item to you. Please note it is the customer's responsibility to ensure the goods are returned safely to us. We offer free returns in the UK and Ireland only.

In the unlikely event that your product is faulty upon arrival, we will happily refund your item when it is returned to us within 14 days from the date of purchase. Please contact us within 7 days of receipt of the product and we will be able to assist you. We will offer you a refund or exchange within 14 days of receiving the returned item/s. We will refund the monetary value of the goods returned to us, at the price you purchased them including the delivery charges for sending the item to you.

We will refund back to the original method of payment charged only (e.g. credit card, debit card, gift voucher).

It is not possible to return any products that are on final or are reduced to clear after the seven-day cooling-off period for refund or exchange unless the products are faulty or damaged.

Return & Exchange Policy
Return & Exchange Policy

We hope that you will be pleased with your purchase. However, should you wish to return anything bought from Amy Tierney Hairdressing, we will happily refund any unwanted goods returned within 14 days from the date of delivery. All unwanted goods must be returned in an unused, as new condition with the original packaging along with a completed returns form.  We will refund the monetary value of the goods returned to us, at the price you purchased them less the true cost to us for shipping the item to you. Please note it is the customer's responsibility to ensure the goods are returned safely to us. We offer free returns in the UK and Ireland only.

In the unlikely event that your product is faulty upon arrival, we will happily refund your item when it is returned to us within 14 days from the date of purchase. Please contact us within 7 days of receipt of the product and we will be able to assist you. We will offer you a refund or exchange within 14 days of receiving the returned item/s. We will refund the monetary value of the goods returned to us, at the price you purchased them including the delivery charges for sending the item to you.

We will refund back to the original method of payment charged only (e.g. credit card, debit card, gift voucher).

It is not possible to return any products that are on final or are reduced to clear after the seven-day cooling-off period for refund or exchange unless the products are faulty or damaged.

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